Quick Facts

Orders may take 24 to 36 hours to process. Once your order has been processed, you will receive an email confirming your order has shipped
Shipping fees and timing begin when you receive the shipping confirmation email
Additional validation may be required for some orders and can delay delivery
Signatures are required on all shipments above $50
To track your order, visit your MyLV account or shipping confirmation email
Scheduled Concierge Deliveries will receive text message tracking notifications from our courier

Shipping Fees & Timing

COMPLIMENTARY FATHER’S DAY SHIPPING

Complimentary Father’s Day shipping methods offered at checkout.
Shop your favorite gifts early. Availability may be limited.
Personalize your gifts with a complimentary message, featuring our signature saffron box and ribbon.

SCHEDULED CONCIERGE DELIVERY

Available in select New York City and Los Angeles zip codes (Monday - Sunday, excluding holidays), signature required. Please enter your zip code at checkout to confirm eligibility.

Fee: Complimentary for orders $500 and above
Delivery Timing: Delivery Monday through Sunday from 11am to 3pm and 5pm to 9pm. Same-day service available for orders placed by 1pm ET for New York City and 1pm PT for Los Angeles. Your shopping bag will be hand delivered by our Concierge during a 2-hour time slot of your choice. You will receive SMS notifications regarding your order, and carrier charges may apply.
Exceptions:
- If you miss the delivery attempt, we will contact you to reschedule
- Due to the high value of our products, there will be a signature required on all Scheduled Concierge Delivery orders

SATURDAY DELIVERY

Fee: $20 for orders under $3,000 | Complimentary for orders $3,000 and above
Delivery Timing: Orders placed between 3pm ET on Thursday and 3pm ET on Friday should arrive the following Saturday. If an order is placed after these times, it will be processed the following business day. Cutoff times may vary slightly depending on sourcing location.
Exceptions:
- Orders placed after the cutoff or on holidays will be processed the following business day
- Some zip codes are not available for this service
- Additional validation may be required for all orders and can delay delivery

NEXT BUSINESS DAY DELIVERY

Fee: $20 for orders under $3,000 | Complimentary for orders $3,000 and above
Delivery Timing: Orders placed by 3pm ET Monday - Friday or by 11am ET Saturday should arrive the following business day. If an order is placed after these times, it will be processed the following business day. Cutoff times may vary slightly depending on sourcing location.
Exceptions:
- Orders placed after the cutoff, on Sundays, or holidays will be processed the following business day
- Some zip codes are not available for this service
- Additional validation may be required for all orders and can delay delivery

GREEN DELIVERY

This Ground Delivery option has the least impact on the environment, as it emits 92% less CO2 than Air Delivery (on average for US mainland shipments).
Fee: Complimentary for all orders
Delivery Timing: 1-4 business days from the time you receive the shipping confirmation email
Exceptions:
- If a Green Delivery order is placed over the weekend, the earliest it will ship is Monday
- Additional validation may be required for all orders and can delay delivery
- Alaska and Hawaii: Allow 5-7 business days from the time you receive the shipping confirmation email. For expedited delivery, we recommend you select Next Business Day Delivery

MY LV HERITAGE AND MY LV WORLD TOUR PRODUCTS

Fee: Complimentary Green Delivery
Delivery Timing: Please allow up to 8 weeks for bags and small leather goods and 12 weeks for rolling luggage for delivery from the time you receive the order confirmation email
Exceptions: Next Business Day Delivery, Saturday Delivery, and Scheduled Concierge Delivery are not available. Additional validation may be required for all orders and can delay delivery

PERSONALIZED SNEAKERS

Fee: Complimentary Green Delivery
Delivery Timing: Please allow up to 8 weeks for personalized calf leather sneakers and 14 weeks for personalized exotic leather sneakers for delivery from the time you receive the order confirmation email
Exceptions: Next Business Day Delivery, Saturday Delivery, and Scheduled Concierge Delivery are not available. Additional validation may be required for all orders and can delay delivery

FRAGRANCE ENGRAVING

Please allow an additional day of processing for all bottle engraving orders.

ALASKA AND HAWAII DELIVERY

If you select Green Delivery, your order should arrive in approximately 5-7 business days from the time you receive the shipping confirmation email. However, remote addresses may require additional delivery time. For expedited delivery, we recommend that you select Next Business Day Delivery.

COLLECT-IN-STORE

Have your order delivered to the store of your choice within 1 business day, now available in select Louis Vuitton stores.

Fee: Complimentary for all orders
Delivery Timing:
Place your gift orders by 6/15 @12pm ET and Collect-in-Store near you by 6/18 for in-stock items.
Collect-in-Store orders placed by 12pm (ET) Monday - Saturday, will be delivered to the store of your choice in 1 business day for in-stock items
Exceptions: Collect-in-Store orders placed on Sunday will be processed the following business day. Additional validation may be required for all orders and can delay delivery

HOW TO COLLECT IN STORE

Notification: You will receive an email and text message confirmation notification when your order is ready to be collected from the store
Collecting yourself, you need:
1. (A) Original method of payment, PayPal, or Apple Pay confirmation
2. (B) Government-issued photo identification
3. (C) Confirmation email
Representative needs:
1. (A) Original method of payment, PayPal, or Apple Pay confirmation
2. (B) Purchaser's government-issued photo identification
3. (C) Representative's government-issued photo identification
4. (D) Confirmation email
Ready-to-Wear item: If you are picking up a Ready-to-Wear item, please note that not all Louis Vuitton locations offer fitting rooms and alterations. Please check our STORE LOCATOR for a list of stores that sell Ready-to-Wear.
If you do not collect your order: Your order will be available in-store for 14 days. If not collected, it will be sent back and your original method of payment will be refunded, except personalized items, My LV Heritage, My LV World Tour, hot stamped products, personalized sneakers, engraved products, and Made-to-Order items.

Signature Required

Signature is required on all shipments.

The above processing and delivery costs are for merchandise pictured and described on us.louisvuitton.com; costs are calculated according to the total cost of the merchandise in your order. All prices reflect U.S. currency. Scheduled Concierge Delivery orders are delivered via our courier, all other orders are shipped by UPS.

Sarah Wallet

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