WHAT ARE THE DELIVERY LEADTIME TIMES AND COSTS?

Delivery options in Monaco:

Standard Shipping: 2 Working Days for all orders placed before 1 p.m. from mondays to fridays
Express Saturday
: delivery on Saturdays before 1 p.m. for all orders placed on Thursdays of the same week before 12 p.m.
Please note that express Saturday delivery is not available for watches and jewellery

Delivery options the Netherlands, Belgium, Austria, Luxemburg, Ireland and Finland:

Standard Shipping: delivery in 3 to 4 working days (5 to 8 working days for Finland) after the order is placed (between 8 a.m. & 6 p.m.) – Complimentary
Express
: delivery in 2 working days (up to 5 Working Days For Finland) after the order is placed (between 8 a.m. & 6 p.m.) – €20 (Complimentary for orders over €2,000)
Premium
(some postcodes are not available for this service): delivery between 8 a.m. and 12 p.m. in 2 to 3 working days after the order is placed – €30
Click & Collect: 2 Working Days – Always Complimentary
purchase online and pick up your item(s) in the store of your choice. Please refer to the store locator to find the stores available for Click & Collect in the Netherlands, Belgium, Austria, Luxemburg, Ireland and Finland.

To collect your order from a store, you will be required to show your confirmation e-mail, an official photo ID (passport or driving license) as well as the payment card used for the order. If someone else is collecting your order on your behalf, please make sure they bring these elements as well as their own ID card and a letter of authorisation signed by you. The store will keep your order for 15 days; after this period, it will be cancelled and returned.

Ready to wear item: if you are picking up a ready to wear item, please note that not all Louis Vuitton locations offer fitting rooms and alterations. To find a location that offers these services, please check the STORE LOCATOR for a list of stores that carry ready to wear.

Please note

All orders containing a ready to wear item and an item of another category will be shipped in 2 parcels; you will receive 2 tracking numbers that might lead to different delivery times.

Our delivery courier is UPS for the Netherlands, Belgium, Austria, Luxemburg, Ireland and Finland and Chronopost for Monaco. Delivery times are indicative only and subject to the acceptance and approval of your order. Working days are defined as Monday to Friday 8 a.m. to 6 p.m., excluding public holidays in the Netherlands, Belgium, Austria, Luxemburg, Ireland, Finland, Monaco and France. Estimated time is calculated from the moment the order is placed. Please note that deliveries can take longer in certain remote areas or if your order required additional security validation.

You can find your order tracking number in your Shipping Confirmation email or go to MY ORDERS page in your MyLV account.

Exceptions

Please note that Mon Monogram, Mon Damier Graphite and My LV World Tour orders are delivered within about 8 weeks (please allow up to one extra week for Finland) and made to order items are delivered within about 5 weeks (please allow up to one extra week for Finland).

All our products are sent gift wrapped (except agenda refills).

To find more information on delivery or to reschedule your delivery, please contact our Client Services at :
Austria : +43 7 203 800 86 / Belgium (FR language): +32 2 626 46 02 / Belgium (NL language): +32 2 626 46 03 / Finland : +358 981 710 681 / Ireland : +353 1 533 99 48 / Luxembourg : +35 22 73 00 025 / Monaco : +377 93 25 13 44 / the Netherlands : +31 20 721 94 41.


Other questions:



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